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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heath Benoit

October 14, 2025

4  out of  5
rating by Heath Benoit
"People are very friendly"
We responded:
"Thank you, Heath for your review. We are always here to help you with all of your insurance needs. "
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Aiesha Ross

October 14, 2025

5  out of  5
rating by Aiesha Ross
"Christine Bailey State Farm’s team has done an amazing job with customer service. Everyone is always nice and very helpful. If you need any help with your insurance needs, this is the team that you need. Special thanks to Mrs. Jennifer for all your hard work. Thank You!"
We responded:
"Thanks Aiesha--We love working with people like you."
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Jimbo Jones

September 30, 2025

2  out of  5
rating by Jimbo Jones
"This used to be a great place to do business with. I honestly don't know what happened. Being bounced around from one rep or account manager whatever you want to call them. It's never the same one. That, and most recently it seems hard for them to get anything done in a timely manner. These people used to be on top of it. I've noticed this trend over the last couple of years with them. I thought it was just me until others that use this agent have had similar complaints. I decided to use a different agent now. I'm just tired of feeling like we all don't really matter, or that it takes FOREVER for them to help you with something. My last phone call to them is what did it for me. It felt rather patronizing. Unless, something changes with their customer service I'm not going back, they've lost my faith and trust in them."
We responded:
"I am so sad to read this. I would love to visit with you personally about your experience so I can make this better for you. I would reach out to you but I do not see you as a current customer under this name. Please call me at 337 855 5000 so we can visit. I appreciate your business. "
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Michael Hickman

September 25, 2025

5  out of  5
rating by Michael Hickman
"Mrs Leslie is wonderful. Excellent customer service and affordable prices."
We responded:
"Thank you, Michael for your review. We appreciate you and your kindness. We enjoy helping you with your auto insurance and are glad that you are part of our Christine Bailey State Farm family. "
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Lori Trahan

September 25, 2025

5  out of  5
rating by Lori Trahan
"Jennifer was very knowledgeable and so very helpful!! She was able to save us money on our autos and homeowners."
We responded:
"Thank you, Lori for your kind review. Jennifer always goes above and beyond expectations to make sure you are taken care of. We are grateful you allow us to help you with your auto insurance needs and your homeowners insurance needs. We are always here for you. "
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Renee Thomas

September 16, 2025

5  out of  5
rating by Renee Thomas
"There has not been one single time working with Pam that she failed to return my calls or provide me with information regarding my policy. She is amazing and talented. People have asked me why I have been a customer with them for so long. I tell them how she guided me in reducing my premium each month and let me know of any perks I am entitled to. Being customer service savvy I know quality work when I see it and hear it. It is also a cherry on the top to have Jennifer directing the calls. I called to talk to Pam but she was with a customer. Jennifer asked what the issue was and literally 2 minutes later it was solved. Now THAT is what I’m talking about. If they can help you at the first point of contact they do not hesitate to do so. I intend to be a loyal customer for a long time."
We responded:
"Thank you, Renee for noticing how hard Pam works to take care of your auto insurance, your homeowners insurance and your life insurance. We care about you and your family and want to make sure you are taken care of. Come see us soon!"
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jonangel99

September 12, 2025

5  out of  5
rating by jonangel99
"Issues with my automobile insurance coverage were discovered by my agents staff and taken care of before I was driving without coverage. I was informed and kept in the loop until everything was sorted out"
We responded:
"Thank you for your encouraging words. I’m so glad we caught the potential problem, before it became a problem. We are always here for you. "
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Tim Brunson

September 11, 2025

5  out of  5
rating by Tim Brunson
"I've used State farm for years with this location and have always experienced pleasure and professionalism. Our conversation are like talking to family. Thank you for the business and insurance coverage you provide. God bless."
We responded:
"Thank you, Tim. You are always a pleasure to help. We appreciate you having your automobile insurance and your life insurance with Christine Bailey State Farm. "
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paula breaux

September 9, 2025

5  out of  5
rating by paula breaux
"Ms. Pam was wonderful in helping and discussing what is best for my needs. She was very patient, thorough and understanding. Thank you Ms Pam"
We responded:
"Thank you, Paula for your kind words. Pam was honored to help you make the correct decisions on your life insurance. Thank you for your business and your support. "
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Sara Cooley

September 9, 2025

5  out of  5
rating by Sara Cooley
"I have used Christine Bailey State Farm Insurance for years and have always loved the staff and their service. I recently got married and after talking about finances, my husband mentioned different insurances that we could use. To which I responded that he would not be taking away my Christine Bailey. They honestly feel like family!"
We responded:
"Sara, you have made all of us so happy. We are thrilled to have you and your husband as part of our Christine Bailey Stare Farm family. We value you and enjoy working with you. "
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Samantha Sanchez

September 8, 2025

5  out of  5
rating by Samantha Sanchez
"Pam is the most helpful with everything you need. State Farm Christine Bailey's office is full of the most friendly staff. From the front desk to the Offices. Everyone treats you like you're part of their family."
We responded:
"Samantha—you have made our day. Thank you so much for encouraging us. We are all smiling big now because of you. "
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Stacy Cook

September 5, 2025

5  out of  5
rating by Stacy Cook
"My agent Pam went over and beyond to help me with what I needed help with. She called me back kept me updated. Very very nice lady."
We responded:
"Thank you, Stacy for your encouraging words. Pam is a veteran that never stops giving top notch service to our customers. We are grateful to have you as part of our Christine Bailey State Farm family. "
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Alexis Leblanc

August 22, 2025

5  out of  5
rating by Alexis Leblanc
"Jennifer Fabacher did an outstanding job getting us great rates on our insurance. She’s super familiar with the off-road market and also helped us secure excellent coverage for our daily drivers and RV. Competitive pricing, clear communication, and top-notch service. Highly recommend."
We responded:
"Alexis—THANK YOU so much. Jennifer does an excellent job with all the off road recreational vehicles and with RV coverage. We are so happy you are part of our Christine Bailey State Farm family. "
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Jason Parker

August 20, 2025

5  out of  5
rating by Jason Parker
"They are some of the nicest people you’ll do business with. Thanks so much Jennifer!!!"
We responded:
"Thank you, Jason for your kind words. Jennifer works hard to make sure everyone is taken care of. We appreciate your business "
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Randi LaFour

August 18, 2025

5  out of  5
rating by Randi LaFour
"Love working with this agent. They are so helpful and make you feel like family."
We responded:
"Thank you, Randi for your kind words. You are one of our favorite side by side and 4 wheeler customers. You help make our day enjoyable every time we get to deal with you. "
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Brantley Riddle

August 6, 2025

5  out of  5
rating by Brantley Riddle
"Jennifer was awesome and very helpful."
We responded:
"Thank you, Brantley for letting us help you with your ATV insurance. We greatly appreciate you. "
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Bunnie McGarity

July 16, 2025

5  out of  5
rating by Bunnie McGarity
"Fabulous service when I acquire new car insurance. Pam was patient and thorough. I would recommend her to everyone."
We responded:
"Thank you, Bunnie. We love helping you with your car insurance and having you as part of our Christine Bailey Stare Farm family. "
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Eddie R Hoosier

July 16, 2025

5  out of  5
rating by Eddie R Hoosier
"leslie did a great job helping me."
We responded:
"Thank you, Eddie. We appreciate your business. "
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Lance Laurentz

July 10, 2025

5  out of  5
rating by Lance Laurentz
"10/10 people and service at Christine Bailey State Farm!"
We responded:
"Thank you, Lance. You made our day. "
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Ajay Patel

June 25, 2025

5  out of  5
rating by Ajay Patel
"Jennifer is the star of your company! She deserves a recognition 👏👏. Great job outstanding help"
We responded:
"Thank you, Mr Patel. We are a big fan of yours and Jennifer is honored to help you with all of your business insurance and personal insurance. Thank you for your kind words. "
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catherine racca

June 11, 2025

5  out of  5
rating by catherine racca
"Tanya at Christine Bailys office is amazing. Always so helpful"
We responded:
"Thank you, Catherine. Tonya works so hard for her customers and it means a lot to her that you took time to recognize her. We appreciate your business. "
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Miranda Salisbury

June 3, 2025

5  out of  5
rating by Miranda Salisbury
"Jennifer with State Farm is amazing, answers all 40 million questions I ask without any frustration. Was able to get me some great deals on home and auto, thank you so much !!!!"
We responded:
"Thank you, Miranda. Jennifer specializes in helping people understand the complicated. We appreciate your trust. Welcome to the Christine Bailey State Farm family. "
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Braydn Gibson

May 31, 2025

5  out of  5
rating by Braydn Gibson
"Everyone is very friendly and helpful"
We responded:
"Thank you, Braydn. We appreciate your kind words. "
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Rod Treme

May 27, 2025

5  out of  5
rating by Rod Treme
"I love all of the staff there at the State Farm office in Moss Bluff LA, especially Tonya! She always asks how things are going and she takes her time to listen to anything that may be going on in my life at the time! If I have a need everyone in the office are always willing to help me!"
We responded:
"Rod—thank you so much. We appreciate you and love having you as part of our Christine Bailey State Farm family. "
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Becky Lou Outdoors

May 23, 2025

5  out of  5
rating by Becky Lou Outdoors
"-- Referred by a close family friend to call TONYA GOSS at Christine Bailey - State Farm for friendly courteous insurance quote and detailed information. I am now a better person for it! Do not hesitate to call."
We responded:
"Becky Lou, Tonya had such a great time working with you and getting to know you. Thank you for calling and giving us your trust. "